Effective Date: 19th September 2023
Last Updated: 19th September 2023
Non-personal information is important because it helps us understand how our website is being used and identify areas where we can improve.
We do not use non-personal information to identify individual users or link it to any personal information that we may collect in the future.
We do not use this information for any other purpose but it may be shared with a third party, see Google Analytics, as noted below.
Personal information may also include non-personal information that is linked to personal information, such as your IP address, device identifier, and browsing history, if such information can be used to identify you.
Please note that personal information does not include information that has been anonymised or aggregated in a manner that does not allow for your identification as an individual.
We do not collect any Personal Information from you when you visit our website.
If you send us a message through the website contact form, contact us via other electronic messages then we will collect and store the data that you have shared with us.
Use of Information
The non-personal information we collect from you is used solely to improve the performance and content of our website. We do not use this information for any other purpose or share it with any third party.
If you contact us by phone, messaging, email or website contact form then we collect any personal information you provide us with which may include; name, telephone number, email address etc.
We will use the personal information that we collect from you for the following purposes:
- To communicate with you regarding our services,
- To make arrangements for your use of our services;
- PADI Diving Courses
- Recreational SCUBA Diving Trips
- For our administration of customer records,
- For dispute resolution.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
Who we share your data with
We will not sell, distribute or lease your personal information to third parties unless we have your prior consent.
To facilitate communication regarding our services it may be necessary to share your contact information with one or more of our service providers.
Professional Association of Diving Instructors
If you sign up for a PADI Diving Course we will share your personal information with Professional Association of Diving Instructors. This is required in order to process the record of your participation in a PADI training program and to issue you with a certification on completion of the program.
Google Analytics helps us understand how visitors are using our website, which pages are most popular, and how long they are spending on our site. We use this information to improve the performance and content of our website.
For more information about how Google collects and uses data through Google Analytics, please see;
Google Analytics Terms of Service
Google Terms of Service
You can opt-out of Google Analytics by configuring privacy settings on your browser and by installing a browser plugin to Opt Out of Google Analytics.
Disclosure Of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of The Dive Ao Nang
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Links to External Sites
Our website may contain links to external websites, such as Facebook, Instagram and Google’s You Tube for streaming video. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any external websites you may visit.
These are privacy links to the privacy policies of some 3rd parties;
Our website is not intended for use by children under the age of 13. We do not knowingly collect any information from children under the age of 13.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at email@example.com. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Owner and Data Controller
The Dive Ao Nang Co., Ltd
Owner contact email: firstname.lastname@example.org
If you have any queries or concerns about the processing of your information that is available with us, you may email our Data Protection Officer at The Dive Ao Nang Co., Ltd. email: email@example.com. We will address your concerns in accordance with applicable law.
Last updated: 19th September 2023